Horrible day. I don’t even want to chronicle all the
ugliness. I just want to ask a few hard questions of myself. Briefly, I’m at
the Andrews “Research Writing Bootcamp” where I’m supposed to be making great
progress on my dissertation while surrounded by my dissertation committee and
other writing coaches. Even my methodologist is here from Florida. However, instead
of a broad highway towards chapter completion, I’ve experienced a bumpy, rutty
road with many detours. Why? The lender and escrow agents keep pelting me with requests
for more documents, and many of the requests seem peevish and irrational.
After a wasted first half-day on Wednesday, I wrote all
night trying to catch up. I’m sure the loss of sleep helped set me up for the
fury I felt on Thursday. Despite the frantic work to catch up, Thursday was
only another day of doing banking while the cohort around me focused on their
writing and had great conferences with the live resources in the room. I was “frustrated”
I told Janie, the lender agent. The truth was that I was enraged. I think I was
civil to her, though I could hear her cringe once when I called her.
I have no regrets about my dealings with her, or Erin, or
Cara. I believe I kept a civil, if somewhat pointed, tongue. What perplexes me
is how angry I was inside. I know I was not far from danger. I could hear it in
Ginger’s pacifying comments. I am also perplexed by how long I stayed angry.
Truth be told, I still am! But why? I don’t like being so close to rash
decisions.
Again, I’m trying not to descend into the gory details, so
let me record the dynamics. I was angry initially because I sensed being robbed
of an opportunity—the writing bootcamp. Then the incessant requests became more
annoying with each new email or phone call. It was like mosquitoes that
continue to buzz in your ear or skewer you as you are trying to enjoy camping
out. With each new buzz you slap yourself harder and get madder. Third, I
became fearful that I would appear incompetent to the agents and even to my
wife as the requests moved into things that Ginger’s folks would need to do.
That is, I had less ability to actually fulfill the requests as they drew dangerously
close to our closing date, and they began to involve the folks. I felt
righteously indignant about Ginger’s parents having to shoulder work for our
loan arrangements, but that indignation was really fueled by my anger over the
whole thing. “Unfair to the folks” was just a more attractive banner to march
under.
As things progressed the tension built up like I was sitting
in a giant pressure cooker. Then my resource people began to leave early! My
methodologist flew home early Thursday afternoon, and others began to drift
off. But not everyone left me, the plaguey lenders continued to attend me like
a depressing drizzle. “No clearing in sight.”
Given this context, one can see why even Ginger’s help didn’t
help my mood. The lender wanted her folks to provide some documents and a phone
interview. I fumed that both were not needed, unfair, and nearly impossible. Ginger,
who didn’t need a hearing aid to detect my rising anger, had made a phone call to
a College Place friend for help, and in two or three hours she was able to
provide the needed documents to the lender.
While the help was great, and a relief of sorts, it also
made me feel even more incompetent and foolish. Here I was frothing at the
mouth, parading around, claiming it couldn’t be done while Ginger coolly and
quickly provided. I felt like a petty, grandstanding jerk. I was, and am,
grateful that she got us unstuck—that she saw the crystallizing impasse and
quickly got us around it—but it did highlight my ineffectiveness.
Yet, as incompetent and horrible as I appeared to myself, I
did have to chuckle a bit. I had been amused at Steve Martin’s meltdown in “Father
of the Bride” as he was reduced to doing one of the simple tasks the family
felt would be safe, given his highly agitated frame of mind. The task was to
pick up some picnic supplies for a little family supper. In the grocery store
scene Martin, who is enraged at the out-of-control costs of the wedding, gets
red-hot furious when he discovers that there are 10 hotdogs in a package, but
only eight hotdog buns per package. He is convinced that it is a dirty little
scheme cooked up by the butchers and bakers to rip off “Joe average American”
by causing him to have to buy more than he needs of either hotdogs or buns.
It’s a wildly funny tempest that he creates, and for which
he is jailed. For a moment I could see myself in the same humorous way, but long
term it is not very flattering to think that my anger was just as pointless. I
really did lose a major writing opportunity, but I want to avoid getting so
close to the boiling point. I sense that there is a lesson here, and I want to
keep my eyes and ears open to it.
So in reflection: I was angry because I had a strong vision
of what I wanted (writing progress) and that was being thwarted by things out
of my control (the lender’s requests.) In this standoff, the passing of time
escalated the pressure as the bank and title company offered no relief. I felt
more and more hogtied.
I began to see the deeper problem more clearly when I was
hurrying home that evening. I was on foot and the rain began; small infrequent
drops at first, but I could sense it was building up to a good squall. I began
to walk faster, hoping to get to the house without getting drenched. As the
rain became a downpour I was only 80 yards or so from my cousin’s house. I was
running to close the gap quickly. My backpack containing my laptop was bouncing
with every step. It also was shifting in a way that felt like the shoulder
straps were failing. I felt them as I ran and they were okay. Yet the pack felt
like it was falling away. “Oh well, I’ll just make the mad dash across the cul
de sac and into the open garage.” There I swung the pack off my shoulders and
my keyboard rattled down onto the concrete floor! My zippered section
containing the computer had opened up and the laptop and keyboard had been
getting soaked!
This was like a voice from God about my deeper problem. I can
get so focused on my objectives that I didn’t stop to consider my resources. In
the rain I had an umbrella. It was neatly folded in the pack, and I could have
put it up before the raindrops got big and thick. An investment of 30 seconds
could have kept my pack and computer dry.
Two other incidents from my sorry past came to mind. Once
when I spent a full Sunday slaving over a computer program I was writing (and never
did get to work properly) I got so angry that I wouldn’t pray for two weeks. I
had requested God’s help with my “noble” effort, so I was frosted when I failed.
Another time when I was carrying a hotdish from the oven to the table where my
kids were waiting. The heat from the dish began to burn my fingers, so I ran
faster and faster, finally slamming the dish on the table and dancing around
waving my fingers in the cooler air. To get to the table I had had to run
around three sides of a breakfast bar on which I could have set the dish while
I searched for better hot mitts. But no, my eyes were locked on my objective.
In all three stories—programming, hotdish, and now the rain—the
constant was my fixation on completing a task regardless of the situation. Isn’t
that noble? “Leaders” don’t surrender objectives. They push through like John
Wayne or Clint Eastwood. We all love stories of the one who never quit
believing. Who never quit striving until the dream became a reality. That works
great on a Hollywood set. It tells a story near and dear to our hearts. It’s
the American way; pursue a dream, knock out all resistance until you stand
holding the winner’s cup aloft. There shouldn’t be any obstacle too big for me
to surmount. Right?
It’s not in my nature to give up an objective. It’s not even
“the right thing” to do. But last Thursday I couldn’t ask the lender to give up
hers… (Well, truth be told, I did, but you can guess that wasn’t very
effective.) So I really was trapped in a slummy blind alley, and rather than
trying to climb the walls, I should have turned to face the headlights.
Surrendering an objective causes psychic pain. It’s an
admission that life has moved out of my control or that I was mistaken in my
choice of goals. But my rigid refusal to surrender only succeeds in clamping
the lid more tightly on the pressure cooker. Rather than moving towards achievement,
I move towards an explosion.
Frankly, knowing when to push on and when to give in is a
skill I normally possess. I’m not Steve Martin. Most people like working with
me because I can be flexible. I can change when it is needed; when clashing
interests demand it. But what always seems to get me is the pressure of time.
When time is in short supply, so is my creative resourcefulness. When pressure
builds up, so does my rigidity.
Here’s the sobering thought: When I am holding the reins of
power my anger doesn’t build up. I simply make the decision I have the power to
make, and I become the pressure for some hapless soul who has just presented a
request. At that time I am in the lender’s role and the other person just has
to “eat it” like I did. I want to see these storms as they brew and whip out
the umbrella for my own protection and for the protection of those who have to
wait for my word.